PillPinger
A medication and treatment-management concept connecting older users with the healthcare professionals supporting them. Two audiences, different needs, one carefully structured experience.
Watch prototype walkthrough ↗Two sides of the same challenge
Older users need clarity around medication routines and treatment instructions. Healthcare professionals need a structured view across the people they support. PillPinger brings those needs into one product concept without giving both audiences the same interface.
My contribution
I co-designed the product experience, contributing to user flows, wireframes and interface concepts. My focus was UX architecture and interaction flow: making essential tasks understandable while keeping the broader care journey connected.
For the person taking medication
The concept brings together a simple daily medication schedule, reminders and confirmations, step-by-step treatment guidance, emergency contact shortcuts and appointment tracking. Large text and a quieter interface support people with lower digital confidence.
For the person supporting care
The healthcare-professional side is designed around a multi-patient dashboard, adherence visibility, missed-medication alerts, treatment-plan management, communication, activity history and notes. These are elements of the design concept, not claims of a deployed clinical service.
Decision 01 / Start with today
A simplified daily view brings the immediate medication routine forward rather than opening with a dense dashboard. The intention is to reduce competing decisions and make the next task easier to identify.
Decision 02 / Make the next action clear
The action hierarchy gives taking medication priority over reviewing historical information. Reminders and confirmations make the intended sequence easier to follow; secondary information remains available without competing for the same attention.
Decision 03 / Design for accessibility
Larger typography, high contrast and fewer navigation branches guide the visual and interaction design. Accessibility is not a decorative layer here: it shapes the amount of information shown and the effort needed to move through the experience.
Working within the sprint
Time and access to users limited what the team could investigate during the four-week sprint. We did not conduct primary interviews or live usability testing. The design drew on secondary research into medication adherence, accessibility practices and my clinical experience with elderly patients. Those inputs guided the prototype; they did not replace testing it with its intended users.
What I would test next
The prototype communicates the intended experience. The next step would be testing key tasks with older users and healthcare professionals: finding today’s medication, confirming an action and identifying a missed dose. Task-completion time, errors and comprehension would help assess whether the design delivers on its intent.
Change the lens.
Put the immediate task first
A daily schedule, clear actions and larger text keep the routine in focus.